A new approach to the architecture of service management systems in information systems

DOI: 10.31673/2518-7678.2023.020606

Authors

  • В. В. Вишнівський, (Vyshnivskyi V. V.) State University of Information and Communication Technologies, Kyiv
  • С. М. Іщеряков, (Ishcheryakov S. M.) State University of Information and Communication Technologies, Kyiv
  • І. М. Аверічев, (Averichev I. M.) State University of Information and Communication Technologies, Kyiv
  • Ю. В. Каргаполов, (Karhapolov Yu. V.) State University of Information and Communication Technologies, Kyiv

DOI:

https://doi.org/10.31673/2518-7678.2023.020606

Abstract

The article solves the scientific task of researching new principles of service management architecture based on the distribution of subject and identification data flows using the tool of the digital object identification register and the service register. The main task of the integration of information systems related to different areas is the management of the processes of providing services according to customer requests. The risks that have arisen are related to the large amount of data that the integration bus (platform) must pass through itself, including security risks and increased transaction processing costs. An additional factor restraining development is the poorly resolved task of integrating several information systems that use different ecosystems of services with different telecommunication and subject protocols, data request and processing methods, data structures and formats.

Keywords: architecture, computer system, identification, service, service, digital object, information technology.

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Published

2024-01-25

Issue

No. 2 (2023)

Section

Articles