INFORMATION TECHNOLOGIES IN MANAGEMENT OF BUSINESS PROCESSES AT THE ENTERPRISE

DOI №______

Abstract

The article clarifies the essence of information technologies, defines the theoretical principles and peculiarities of management of business processes by telecommunication enterprises, describes the characteristics of approaches for improving business processes. The main phases of business processes of the enterprise are considered. The essence and the advantages of one of the types of information technologies are defined, which provides the ability to communicate and transfer information between users. The importance of Internet access services in modern conditions is shown, which leads to streamlining of enterprise activity, increase of efficiency and competitiveness.

Key words: business process management, information technologies, efficiency, business, Internet, electronic business.

REFERENCES
1. Ilnytska-Gikavchuk, G.Ya. (2015) Vprovadzhennya innovatsiynykh pidkhodiv do upravlinnya biznes-protsesamy na pidpryyemstvakh. [Implementation of innovative approaches to managing business processes at enterprises]. Visnyk Natsionalʹnoho universytetu «Lʹvivsʹka Politekhnika». 2015. (815). 479.
2. Kucherenko, I.O. Analiz dynamiky kilʹkosti korystuvachiv Internet v Ukrayini ta sviti. [Analysis of the dynamics of the number of Internet users in Ukraine and the world]. Retrieved from: http: // www. znannya.org/?view=concept:225
3. Klochan, V.V. (2012). Systema informatsiyno-konsulʹtatsiynoho zabezpechennya ahrarnoyi sfery. [The system of informational and consulting support of the agrarian sphere]. Nikolaev: MDAU. 371.
4. Matviyenko, O.V. (2005) Osnovy menedzhmentu informatsiynykh system: [Fundamentals of Information Systems Management]: navch. posibnyk. Kyiv : Tsentr navchalʹnoyi literatury, 176.
5. Morshchenko, T. S. (2014). Teoreticheskiye aspekty upravleniya biznes-protsessami v kontekste realizatsii strategii razvitiya predpriyatiya [Theoretical Aspects of Management of Business Processes in the Context of the Implementation of the Enterprise Development Strategy]. Business Inform. (11). 38-41.
6. Novak, V.O. (2006). Information Management Provision: Teach. manual. K.: Condor. 462.
7. Oksanich, A.P. (2008). Informatsiyni systemy i tekhnolohiyi marketynhu. [Information Systems and Marketing Technologies]. : navch. posib. Kyyiv : Vydavnychyy dim «Profesional». 320.
8. Ofitsiinyi sait Derzhavnoi sluzhby statystyky Ukrainy [Official site of the State Statistics Service of Ukraine]. Retrieved from https://ukrstat.org/uk/express/expres_u.html.
9. Rother, M. (2006). Uchites' videt' biznes-protsessy. Praktika postroyeniya kart potokov sozdaniya tsennosti [Learn to see business processes. The practice of building map of value creation streams]. (Trans. from the English). Moskva :Al'pina Biznes Buks. 144.